Frequently Asked Questions

What is a mosaic pet portrait?

A mosaic pet portrait is a handmade artwork created using carefully cut pieces of vintage china. Each piece is individually placed to form a detailed and unique image of your pet, resulting in a textured, one-of-a-kind keepsake.

What makes your mosaics special?

I use reclaimed vintage china, meaning every portrait contains history, character, and subtle patterns you won’t find in modern materials. No two portraits are ever the same—each one is completely bespoke.

How do I order a portrait?

Simply get in touch via the contact form with specific details about what you would like.  Email me with a picture and I will confirm availability, pricing and turnaround time.

What kind of photos work best?

Well-lit photos work best. Its really important to see the eye detail and eye colour.  Ideally:

  • Clear focus on your pet’s face
  • Natural lighting (no heavy shadows)
  • Eye-level shots

If you’re unsure, you can send a few options and I’ll help you choose.

Can you include more than one pet?

Yes, I can create portraits featuring multiple pets. The size of the piece may need to be larger to capture enough detail, which I’ll discuss with you before starting.

How long does it take to complete a portrait?

Each piece is made by hand, so turnaround time typically ranges from a few weeks to a couple of months depending current demand. I’ll provide an estimated timeline when you enquire.

Can I request specific colours or china patterns?

Yes! If you have a particular colour palette or style in mind, let me know. I’ll do my best to match your vision using my collection of vintage china.

Do you use my own china?

I can incorporate your own china if you’d like to make the piece even more personal—this is especially popular for memorial pieces.  All you need to do is send me a photo so that I can assess the suitability.

How much does a portrait cost?

Prices vary depending on size, complexity, and number of pets. Get in touch for a personalised quote—there’s no obligation.

Is a deposit required?

Yes, a 30% deposit is required to secure your booking, with the remaining balance due upon completion before shipping.

Do you ship internationally?

Yes, I can ship worldwide. Shipping costs and delivery times will vary depending on your location.

Can I see progress updates?

Yes, I’m happy to share progress photos during the creation process if you’d like to follow along.

Do you offer refunds?

Due to the bespoke nature of the work, refunds aren’t available once the piece has been started. However, I’ll always communicate clearly throughout the process to ensure you’re happy.

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